Privacy Policy

This Privacy Policy governs the manner in which Ildiko`s Artisan Chocolates Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the https://ildikoschocolaate.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by Ildiko`s Artisan Chocolates Ltd and it shows what controls you have in line with the General Data Protection Regulation (GDPR) effective from the 25th May 2018.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an orderfill out a formsubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. 

You can contact us any time you wish to change the way we contact you or opt out of future communications.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Ildiko`s Artisan Chocolates Ltd collects and uses Users personal information for the following purposes:

  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

Ildiko`s Artisan Chocolates Ltd has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your rights

The General Data Protection Regulation introduced in May 2018 asserts that everyone has several very important rights. These are:

  • The right to be informed. We aim to be complete transparency over how we use your personal information
  • The Right of Access. You can request a copy of the information we hold about you, which will be provided to you within one month.
  • Right of Rectification. You can update or amend the information we hold about you if it is incorrect.
  • The Right to Restrict Processing. You can request that we stop using your information.
  • The Right to be forgotten. You can ask us to remove your personal information from our records.
  • The Right to Object. You may object to the processing of your information for marketing purposes.
  • Right to Portability. You may obtain and reuse your personal data for your own purposes.
  • The Right Not to be Subject to Automated Decision Making and Profiling. You have the right not be subject to a decision when it is based on automated processing (automated decision making and profiling).

If you would like to know more about your rights under the data protection law see the Information Commissioners Office website.

Remember, you can change the way you hear from us or withdraw your permission for us to process your personal data at any time by using our or Contact Us page or by postal letter, email as described bellow. 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Ildiko`s Artisan Chocolates Ltd

17 High Street Bookham, Surrey,  KT23 4AA, United Kingdom

Phone: 01372451368

email: [email protected]

Site last updated on Monday 18th March 2024